For the 11:th consecutive year, BDO has the most satisfied customers in the audit industry, according to the newly released Swedish EPSI industry survey. The result is increasing from the index 77 to 83.7.
For the tenth consecutive year, BDO has the most satisfied customers in the audit industry. BDO comes out on top in this year’s survey from the Swedish EPSI Rating Group. Personal customer relationships are identified as a crucial parameter for customer satisfaction.
In this year’s customer satisfaction survey of the auditing industry, it is clear that the current pandemic has changed the playing field, just as in other parts of society.Changing customer needs, accelerated digitalisation and demands for an enhanced level of service are challenging the...
The Swedish Quality Index (SKI) has just released the results of its annual industry rating on customer satisfaction, and BDO has done it again. For the sixth year in a row, BDO has the most satisfied customers in the industry.